Bilingual Medical Secretary - Full-time Permanent

Geriatric Psychiatry Community Services of Ottawa provides excellence and leadership in the practice of community-based mental health care for older adults. The medical secretary is an important team member who supports our physicians and interdisciplinary team, while assisting clients to access care.

Primary Functions

The secretary will be delegated some or all of the following:

  • Answering the phone and directing calls
  • Scheduling and confirming appointments for the psychiatrists
  • Answering information requests received by phone or in person
  • Maintaining and updating Medical Database (Meditech)
  • Data entry (referrals, personal health information, etc)
  • Receiving and sorting mail and faxes
  • Preparing reports (Word, Excel, PowerPoint)
  • Transcription and typing
  • Sending and receiving messages and documents using fax or email
  • Ordering office supplies
  • Ensuring the proper functioning of office equipment
  • Supporting the Mental Health Team
  • Any other functions requested by the Executive Director or Clinical Manager

Required Qualifications

  • Ability to fluently speak and write in English and French
  • Secondary School diploma or equivalent
  • Computer skills including Microsoft Office

Preferred Qualifications

  • Strong organizational skills
  • Recent work experience as a secretary or other relevant work experience.
  • Flexibility and ability to adapt to a changing work environment
  • Good personal judgment and the ability to maintain confidentiality of patient information
  • Excellent interpersonal and communication skills
  • Ability to work independently and as part of a team

Locations, Hours and Compensation

All work is in-person. Candidate may be working in two locations: Elizabeth Bruyère Hospital and at the Aline-Chrétien Health Hub in Orleans.

Hours of work are Monday - Friday from 8:30AM to 4:30PM.

Competitive salary and benefits including pension, extended health benefits and paid vacation.

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