We are not an emergency service.

If you need help immediately, please visit your closest hospital emergency room or dial 911.

Emergency Departments in Ottawa

Mental Health Crisis Line

The Mental Health Crisis Line is available 24 hours a day, 7 days a week.



See Your Family Doctor

If you have urgent questions, please contact your family physician's office or go to the nearest walk-in clinic.

You may also call Telehealth Ontario at 1-866-797-0000 for fast, free medical advice.

Don’t have a family doctor? Search for a family doctor through the Health Care Connect program.

Have You Already Been Referred to Centralized Intake?

If you are on our wait list and your condition has changed, please contact the Centralized intake team by calling 613-562-9777 Monday to Friday, 8:30 a.m. to 4:30 p.m. They can review your situation, answer your questions and provide guidance while you wait to be seen.

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