Your privacy is protected

We take steps to protect your personal information from theft, loss, unauthorized access, copying, modification, use, disclosure and disposal.

We conduct audits and complete investigations to monitor and manage our privacy compliance.

We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal information for the purposes you have consented to.

 The Collection of Personal Health Information

Protecting patient privacy is not only the law, but it is an essential part of Geriatric Psychiatry Community Services of Ottawa’s commitment to treating our patients/clients with dignity, compassion and social responsibility. Protecting your personal health information is about quality of care and treating others the way we want to be treated.

 At Geriatric Psychiatry Community Services of Ottawa, we collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your photograph (for identification purposes), name, date of birth, address, health history, health records of your visits and care you received at Geriatric Psychiatry Community Services of Ottawa. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.

 Uses and Disclosures of Personal Health Information

Geriatric Psychiatry Community Services of Ottawa may use and disclose your personal health information to:

  • Treat and care for you
  • Conduct risk management activities
  • Teach
  • Conduct research
  • Compile statistics
  • Comply with legal and regulatory requirements
  • Plan, administer and manage internal operations
  • Obtain payment for your treatment and care (from OHIP, WSIB, your private insurer or others)
  • Conduct quality improvement activities (such as sending patient satisfaction surveys)
  • Fulfil other purposes permitted or required by law
  • Facilitate the adoption of regional and provincial electronic health records. As these systems are put into place to improve safety and quality of care, your personal health information will be stored and shared securely on health information databases accessible only by authorized health care providers.


We may disclose your contact information to our Foundation, so that they may conduct fundraising to improve our services.

 Your Privacy Rights

You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosure by contacting us (subject to legal exceptions, such as where disclosures are required by law).

For more information or to raise a concern about our practices, contact :

Privacy and Access to Information Officer

 Geriatric Psychiatry Community Services of Ottawa

75 Bruyère St, suite 127Y

Ottawa, Ontario K1N 5C7

 Email  :

 Telephone : 613-562-9777

You have the right to complain to the Information and Privacy Commissioner of Ontario if you think we have violated your rights by contacting :


Information and Privacy Commissioner of Ontario

 2 Bloor Street East, Suite 1400

Toronto, Ontario M4W 1A8

 Email :


Telephone :  416-326-3333   Toll Free : 1-800-387-0073


Information and Privacy Commissioner of Ontario

Contact Us